The Advocator Group

  • Collections Specialist

    Job Locations US-MA-Wakefield
    Posted Date 2 months ago(11/26/2018 9:34 AM)
    # of Openings
  • Overview

    When life changes, we can help! At The Advocator Group, we turn challenges into opportunities to enrich the lives of our clients. Our stunning Teammates are dedicated to preserving the financial well-being of clients by assisting them through the Social Security Disability benefits process.

    The Advocator Group has achieved continuous growth in employee count, locations and revenue since our beginning in 2002. We operate as a subsidiary of Brown & Brown, one of the largest players in the insurance & financial services industry, with over 75 years of dedicated service.

    We are looking for an independent, organized Teammate to join our team as our Collections Specialist.

    Career Highlights

    • Full time position 8:30am- 5:30pm Monday-Friday
    • Competitive Compensation & Benefits package
    • Located in Wakefield, MA- modern building with free parking & walking paths



    • Call the Social Security Administration Payment Centers for status checks on outstanding SSDI AR invoices
    • Provide excellent customer service by analyzing all documents and responding to SSA, claimants, and customers on all fee related correspondents
    • Assist the team with organization by maintaining current collection notes in Workday on all invoices greater than 30 days
    • Invoice and process all cash receipts in a timely manner with prioritization and proper follow up


    Our stunning Teammates are truly what makes our success possible! We are committed to providing a positive environment that fosters growth, innovation and collaboration.

    To support our Teammates, we offer…

    • Tuition reimbursement, training & professional growth opportunities
    • Employee engagement- annual outings, MVP awards & bagel Fridays
    • Health, Dental, Vision
    • Paid Vacation & Holiday time
    • 401K & employee stock purchase plan


    We play as individuals, but win as a team… We look forward to you joining The Advocator Group on our mission to change lives!


    Sedentary work:  Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.  Physical requirements on a regular basis of this role include:

    • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
    • Talking: Expressing or exchanging ideas by means of the spoken word in which one must convey detailed or important spoken instructions to others accurately, loudly or quickly.
    • Hearing: Perceiving the nature of sounds at normal speaking levels or without correction.  Ability to receive detailed information through oral communication and make fine discriminations in sound.
    • Visual: Required to have close visual acuity to perform an activity such as:  preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading.



    The Advocator Group is an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. M/F/D/V.


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